Shipping & Delivery
NO CARTEL is an independent streetwear brand. We ask customers to plan ahead when placing an order and allow at least 10 days from the date the order is placed to receive their package. Delivery may take longer depending on order processing, destination, carrier volume, weather, holidays, or other circumstances outside our control.
Order Processing
Orders are reviewed and prepared before shipment. Processing time is separate from carrier transit time. The 10-day minimum receiving expectation is a planning guideline, not a guaranteed delivery date. Please do not place an order if you need it by a specific date that falls within this window.
Shipping Confirmation & Tracking
When tracking is available, shipping confirmation and tracking information will be sent to the email address provided at checkout. Tracking may take some time to show movement after the carrier receives the package.
Delivery Details
Please make sure your shipping address and contact information are accurate before completing checkout. NO CARTEL is not responsible for delays or delivery issues caused by an incorrect or incomplete address supplied at checkout. If a package is delayed, please check the tracking information and contact the carrier where appropriate.
Shipping Damage
Once an order has been handed over to the shipping carrier, NO CARTEL is not responsible for damage caused during carrier handling or transit, to the extent permitted by applicable law. If your package arrives damaged, please photograph the packaging and item, keep all original packaging, and contact the shipping carrier promptly to report the damage and ask about a claim. You may also contact NO CARTEL with your order number so we can assist where possible. This policy does not limit any rights that cannot legally be excluded.
Questions
If you have a question about an order or its delivery, please contact NO CARTEL using the contact information provided on our website and include your order number.