Returns & Refunds
At NO CARTEL, we want you to be satisfied with your order. Eligible merchandise may be returned within 15 days of the original delivery date, subject to the conditions below.
Return Eligibility
All returns must be requested within 15 days of delivery and are subject to inspection and approval by NO CARTEL. To be eligible, merchandise generally must be unused, unworn, unwashed, unaltered, and returned in its original condition with original tags and packaging. Proof of purchase is required.
NO CARTEL will review each request and determine whether the merchandise qualifies for a refund under this policy and applicable law.
Items Not Eligible for Return
A return may be declined if an item has been worn, washed, altered, damaged after delivery, is missing its original tags where applicable, is returned after the 15-day period, or otherwise does not meet the eligibility requirements above.
How to Request a Return
To request a return, contact us through the Contact page with your order number and the reason for the return. Please wait for return instructions and approval before sending merchandise back.
Refunds
Once an approved return is received and inspected, we will notify you whether the refund has been approved. Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.
Shipping Costs
Original shipping costs are generally non-refundable, except where required by law or where the return is due to our error, such as an incorrect or defective item. Return shipping costs may be the customer’s responsibility unless otherwise required by law or agreed by NO CARTEL.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, contact us promptly through the Contact page. Include your order number and clear photos of the item and packaging so we can review the issue and assist you.
This policy does not limit any rights you may have under applicable consumer protection laws.
NO CARTEL
Independent Streetwear · Established 2026
Move with your own code.